Transparency in our services, Trust of and Responsibility towards our Gamers are the core values of Dream11

TRANSPARENCY

  • EQUAL OPPORTUNITY

    All gamers in selecting a fantasy team for any match are provided with the same budget of 100 credits. All gamers have access to the database of players and are bound by the same rules while picking the composition of their respective teams, such as the maximum/minimum limits on the number of batsmen, bowlers, wicket-keeper and all-rounders and limits placed on the number of players that can be picked from a particular real life team.

  • FIXED PLAYER CREDITS

    The credits required to pick a player are locked for each particular league and round. The price for each player does not fluctuate based on the performance of the player or their real life team during the particular league or the round.

  • ROUND LOCK

    Dream11 initiates round lock one hour before the beginning of a match. This is put in place to ensure level playing field for all our gamers, who may not necessarily have access to TV/internet after the team is announced. Hence, they will not be able to know the playing 11 & make any last minute changes to their teams. The round-lock makes sure that no gamer gets an added advantage to pick their players.

  • COMPETITOR TRACKER

    You can conveniently download the composition of every team in your league after the round lock in 1-click. Just go to My Leagues tab and you will see a PDF icon. Click on this and you will be able to view and/or save all teams in that league. This feature allows you to keep track of your competition and never have to worry about any changes in anyone’s team post round lock!

  • WINNER DECLARATION

    We love to see you win! To ensure you can play on Dream11 and compete with other gamers with full confidence, we have taken the following measures:

    • The scoring system used for calculating points is clearly illustrated and displayed on our platforms
    • The applicable payouts for winners of each league are clearly mentioned
    • Any winnings/payouts are promptly processed and credited to the Gamer's account
    • Scores for each match are sourced from accurate scoring feeds provided by reputable third party service providers

TRUST

  • GENUINE, VERIFIED GAMERS

    We strive to ensure that we only have genuine gamers playing on Dream11. To facilitate this, we have put in place strict policies and protocols to check any violation of Dream11 FairPlay. Before withdrawing their winnings, the Gamers are required to verify their accounts & furnish their valid government authorized ID Proof - PAN Card & bank account details. These details and documents are collected and verified with the respective authorities.

  • SAFE & SECURE PAYMENTS

    We work with trusted third party payment gateways with 3-D secure authentication to ensure safety and security of all financial transactions. We do not store your credit/debit card details with us.

  • EMPLOYEES RESTRICTIONS

    Our employees are strictly prohibited from participating in any paid leagues on Dream11. No inside jobs!

  • LEGAL

    Dream11 is a skill based game and is offered in accordance with Indian laws. There are no shortcuts or cheat codes for quick and easy wins. Visit the Legality page on Dream11 to know more.

  • COMMUNICATION

    We understand that being accessible and available to our gamers builds trust and provides security. In order to ensure that our gamer queries and concerns are addressed on a timely basis, we have enabled the following features:

    • Live chat with Dream11 Customer Care
    • Call-me- back facility on the gamers' registered mobile number

RESPONSIBILITY

  • PROTECT GAMER INFO

    Our gamers trust us with their personal documents like PAN Cards and Bank details. We value & uphold that trust in high esteem. The information shared with us is only used for the gamer verification purposes and is never disclosed to any outside parties.

  • RESPONSIBLE PLAY

    • We notify gamers in case their accrued losses exceed ₹50,000 (applicable to Indian gamers only)
    • We do not allow gamers below 18 years of age to play in the pay-to-play leagues on Dream11
    • We don’t allow our gamers to participate in more than 100 pay-to-play leagues in a single round
  • NO CASH TRANSACTIONS

    We do not allow or promote cash transactions on Dream11

You made it!

To win even more Cash with this awesome team, join more leagues!